Non-fault service.

Been involved in an accident that wasn’t your fault? Our non-fault team offer a free service that takes care of everything:

No excess to pay.

Doesn't affect your insurance claim history or no claims bonus.

Free like-for-like hire car for the duration of repairs.

Apply now

What we'll need...

We’ll need the following information to successfully submit a claim on your behalf:

Driver details including an address & contact information.

Vehicle details including registration, make model & accident damage.

Incident details including accident circumstances and incident date.

Insurance details including insurer information & policy number.

Non-fault application form

It’s quick & easy to apply, just fill in the non-fault application form or call a member of the team on 01226 209609. From there our non-fault team can process the claim on your behalf, with a decision on acceptance usually made within 48 working hours. So why not let the experts at Alton Cars deal with the hassle on your behalf?

Non-fault application form.

Please complete all fields on the form to the best of your knowledge. This will help our specialists to process your claim quickly & maximise your chances of claim acceptance.

Get a repair estimate.

Bring your vehicle into your local Alton Cars Repair Centre or use our easy online estimate form.


Contact us.

If you would like a repair update, more information on the services we offer or to discuss anything else.

Get in touch